Could you provide the version of Mac OS?.Could you provide the version of OneDrive sync client? You can go to OneDrive client > More > Preference.If the suggestion above doesn’t work, to better understand your situation, could you provide the information below? Start OneDrive and finish the setup process.įor more details, you can refer to this article:.Double-click mand (or mand, if you're using the standalone app).Browse to the Contents > Resources folder.Right-click OneDrive and select Show Package Contents.(Select the cloud icon in the top tray, then select Settings > Quit OneDrive.) Given this situation, if you have not reset OneDrive sync client, we’d give you some suggestions below and hope that will help you: May I know if my understanding is right? If so, we just recorded few videos and placed those files into OneDrive sync folder and we cannot reproduce the same situation as yours. You have tried resetting computer, pausing/resuming sync and exit OneDrive
However, you found that if you opened another video in another folder, two files will be downloaded.
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To download those files to view, then you tried free space after watching videos. Then you tried pressing always maintain this file on this device We will try our best to help you.Īccording to your description, it seems that you have recorded some videos about 3-4GB, then you uploaded those videos to OneDrive for business via placing the file into OneDrive sync folder, then you tried clicking free We understand the inconvenience caused and apologize for it.
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